It is completely unusable.
I'd love to use it but I get nothing but error messages.
Here's my latest issue- I created two tabs with a data visualizer then saved it- all fine. Two issues: -
1) Next day I open a new tab in the same workbook, open a hybrid organizational chart and get 'Sorry, we couldn't create the diagram with the inserted table'. Repeatedly.
2) I now cannot even edit the original tabs, I get 'An unexpected error occurred, click "reload" and try again". Repeatedly.
Thank you for reporting this feedback. Could you please provide the session id so we can investigate further? Without session id, we can’t help much.
To get session id go to ‘…’ → ‘About’ → ‘Diagnostic’. Please copy paste and send the session id to ‘tellvisio @ microsoft.com’.
It does not let me to select my data and the feedback us completely useless. A completely waste of time and resources from Microsoft..
Michael Richardson commented
It gives me an error message "Sorry we couldn't create the diagram. Retry to create the diagram with the inserted table." Same message when I click on the "Retry" button.
lisa dials commented
unusable time consuming and irritating
Hi David - Are you logged in with personal(hotmail.com, outlook.com etc.) account? Add-in does work for personal account with limited capabilities. For full capability only work/school accounts are supported. You can reach more here - https://go.microsoft.com/fwlink/?linkid=2128600.
Feel free to reach out to us at 'tellvisio @ microsoft.com' and we can help more.
David Ormandy commented
Excel 365 OfficePro stalled when tried to download template did not seem to recognize sign in to my microsoft account
Hello Jo, Could you please reach out to us at "tellvisio [@] microsoft.com". Would like to understand more on the issues you are facing and investigate. If there is not personal/confidential/sensitive etc. information in the file, would be great if you share the file as well.
I cannot use this wonderfully advertised feature. I am signed into the correct account and have a Office 365 subscription. Totally disappointed.