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How can we improve Microsoft Visio Data Visualizer Add-in for Excel

← Visio Data Visualizer Add-in for Excel

Unable to use it

Unable to use it.
I can succssefully log in with my 365 Account (University) but if click on Organization Chart --> Hybrit a error massages occurs.

" Your access to OneDrive must be set up to save the Viseo file. Please make sure you have a valid OneDrive license and have access to OneDrive. You may need to work with your administrator to get access".

I also have a free OneDrive Accound, however i don't now how to set the storage path

Could somebody help me?

Thanks

Hannes from Germany

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  • Matt commented  ·   ·  Flag as inappropriate

    @amit Oberoi,

    Where do you grab a session id from? Excel? or OneDrive?

    When using the visio data visualizer add-in for excel: error "your onedrive access needs to be setup for saving the Visio file. Please make sure you have valid OneDrive license and have access to OneDrive. You may need to work with your admin to get the access.

    Several of our users who have tried the Visio Data Visualizer Add-in for Excel have come across the error "your onedrive access needs to be setup for saving the Visio file.

    They're signed into their work accounts.
    They both have Excel v16.0.12827.20438 64-bit
    Reloading the add-in doesn't help.
    Saving the Excel file first doesn't help.
    Both have a valid OneDrive license and have used OneDrive for some time now.

  • AdminAmit Oberoi (Admin, Microsoft Visio) commented  ·   ·  Flag as inappropriate

    Hello Hannes,

    This error usually happens if you have not used your OneDrive in the past with work/school account which with you are logged into to Excel. Can you please try logging into OneDrive first with the same account and then try using the add-in.

    If it still doesn't work, can you please share the session id and we can try to investigate further.

    To get session id go to ‘…’ → ‘About’ → ‘Diagnostic’. Please copy paste and send the session id to ‘tellvisio @ microsoft.com’.

    Thanks so much!

Visio Data Visualizer Add-in for Excel

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